Terms of service

Terms of Service

Welcome to Psuya Jewellery. By placing an order with us, you agree to the following terms and conditions. Please read them carefully before purchasing.

1. About Us

Psuya Jewellery
United Kingdom
Contact: Psuyaart@gmail.com

We create handmade jewellery using natural coastal materials sourced from the North East of England.

2. Using Our Website

By using this site, you confirm that:

  • You are at least 18 years old, or have permission from a parent/guardian

  • You will not use our products or content for illegal or unauthorised purposes

We reserve the right to:

  • Refuse service to anyone

  • Update or change content, prices, or policies at any time

3. Product Information

Our jewellery is handmade using natural materials such as sea glass and shells.
Variations in shape, colour, and texture are part of the uniqueness of each piece and are not considered faults.

We make every effort to display products accurately, but colours and details may vary slightly due to screens or lighting.

4. Prices and Payment

All prices are listed in GBP (£) and may change without notice.
Payment must be completed at checkout using the approved payment methods.

5. Shipping

We ship to the UK and EU.
Delivery times are estimates and may vary based on postal services.
Full details can be found in our Shipping Policy.

6. Returns & Refunds

If you are not happy with your order, please refer to our Returns Policy.
For hygiene reasons, earrings cannot be returned unless faulty.

7. Customs and Import Fees

For orders outside the UK, customers are responsible for any customs duties or import taxes charged by their country.

8. Intellectual Property

All designs, images, text, and branding belong to Psuya Jewellery and may not be copied or used without written permission.

9. Personal Information

Your personal data is handled securely and responsibly.
Details can be found in our Privacy Policy.

10. Liability

We are not responsible for:

  • Delays caused by postal carriers

  • Damage due to improper care or misuse

  • Allergic reactions — materials are listed on each product page

11. Governing Law

These terms are governed by the laws of England and Wales.

12. Contact

If you have any questions about these Terms, please contact us at:
📧 Psuyaart@gmail.com